Refund Policy

REQUEST A REFUND WITHIN 14 DAYS TO RECEIVE A FULL REFUND. SEE BELOW FOR DETAILS.

Refund of Standard Purchased Course

• A Standard Purchased Course (“Standard Purchased Course”) is a Course that is available to be accessed immediately upon completion of purchase.
• Marcy McKay will provide a full refund of a Standard Purchased Course if You request a refund no later than fourteen (14) calendar days after the Date of Purchase shown by Marcy McKay’s Course Purchase Confirmation Email that You received confirming your purchase of Standard Purchased Course. If You cannot find your Course Purchase Confirmation Email, Marcy McKay will have record of it.
• Marcy McKay will not refund for Standard Purchased Course if the request for a refund is made after fourteen (14) calendar days from the Date of Purchase that is stated in Your Course Purchase Confirmation Email. For example, if Your Confirmation Purchase Email shows that if the Standard Purchased Course was on June 1, 2021, then You have until June 14, 2021, to request a refund of the Standard Purchased Course, and upon receipt of Your timely request, Marcy McKay will refund the Standard Purchased Course in full. If Your request for a refund is made on June 15, 2021, or thereafter, Marcy McKay will not refund the Standard Purchased Course.
• Refunds will be equal to the amount paid for the Standard Purchased Course as stated in Your Purchase Confirmation Email. If You cannot find your Purchase Confirmation Email, Marcy McKay will have a record of it. Refunds may take up fourteen (14) business days to process and funds will be returned to the original method of payment for the Standard Purchased Course.
• In order to receive a full refund of Standard Purchased Course, You must complete the Welcome Session and Session 1 – Let’s Get Physical in Module 1 – CLARIFY no later than fourteen (14) calendar days after the Date of Purchase shown by Marcy McKay Course Purchase Confirmation Email that You received confirming your purchase of Standard Purchased Course. If you cannot find your Course Purchase Confirmation Email, Marcy McKay will have record of it. Completion is accomplished by:
  • Watching ALL the Videos in the Welcome Session and Session 1 – Let’s Get Physical. These are the only two initial sessions available upon purchase of Standard Purchased Course.
  • Completing both Workbooks from the Welcome Session and Session 1 – Let’s Get Physical, then emailing those two (2) Workbooks to Marcy McKay at: hello@marcymckay.com.

Refund of Scheduled Purchased Course

• A scheduled Purchased Course (“Scheduled Purchased Course”) is a Coaching Course that is scheduled to start on a specific date (“Start Date”) and cannot be accessed until that Start Date.
• Marcy McKay will provide a full refund of a Scheduled Purchased Course if You request a refund no later than fourteen (14) calendar days after the Start Date stated in Marcy McKay’s Course Purchase Confirmation Email. If, for some reason, Marcy extends the Start Date, then the fourteen (14) days run from the extended Start Date. Marcy McKay will have record of the actual Start Date of the Scheduled Purchased Course.
• Marcy McKay will not refund for Scheduled Purchased Course if the request for a refund is made after fourteen (14) calendar days from the Start Date (or extended Start Date). For example, if Your Confirmation Purchase Email shows that if the Scheduled Purchased Course was on June 1, 2021, then You have until June 14, 2021, to request a refund of the Scheduled Purchased Course, and upon receipt of Your timely request, Marcy McKay will refund the Scheduled Purchased Course in full. If Your request for a refund is made on June 15, 2021, or thereafter, Marcy McKay will not refund the Scheduled Purchased Course.
• Refunds will be equal to the amount paid for the Scheduled Purchased Course as stated in Your Purchase Confirmation Email. If You cannot find your Purchase Confirmation Email, Marcy McKay will have a record of it. Refunds may take up fourteen (14) business days to process and funds wi8ll be returned to the original method of payment for the Scheduled Purchased Course.
• In order to receive a full refund of the Scheduled Purchased Course, You must complete the Welcome Session and Session 1 – Let’s Get Physical in Module 1 – CLARIFY no later than fourteen (14) calendar days after the Date of Purchase shown by Marcy McKay Course Purchase Confirmation Email that You received confirming your purchase of Scheduled Purchased Course. If you cannot find your Course Purchase Confirmation Email, Marcy McKay will have record of it. Completion is accomplished by:
  • Watching ALL the Videos in the Welcome Session and Session 1 – Let’s Get Physical. These are the only two initial sessions available upon purchase of Scheduled Purchased Course.
  • Completing both Workbooks from the Welcome Session and Session 1 – Let’s Get Physical, then emailing those two (2) Workbooks to Marcy McKay hello@marcymckay.com.